1. Data We Collect From You
In order to operate the Aride Application and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the Aride Application) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories:
“non-public information”, which consists of Fare transaction information and one-on-one communications between You and other users of the Aride Application; and
“public information”, which consists of all other demographic information.
Please note that nowhere on the Aride Application do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.
2. How we use personal information
We use Your email address and Your other personal information to help us efficiently operate the Aride Application, to contact You in connection with Your transactions and other activities on the Aride Application (including, but not limited to, confirmation emails, or important news that could affect Your relationship with Aride), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.
To operate the Aride Application, including processing Your transactions and supporting Your activities on the Aride Application, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfilment. We require these entities not to use Your information for any other purpose.
By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the Aride Application, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Aride Application, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information you submit to us.
Any third party with whom We are allowed to share Your personal information is authorised to use Your personal information in accordance with Our contractual arrangements with such third parties and in accordance with their own privacy policies, over which We have no control, and You agree that We are not responsible or liable for any of their actions or omissions. Those who contact You will need to be instructed directly by You regarding Your preferences for the use of Your personal information by them.
3. How we use demographic data
We may review all demographic Data. We may use demographic information to tailor the Aride Application and communications to Your interests.
4. How to edit your information
Aride provides you with the ability to access and edit Your personal information.
To update Your personal info, open you Aride application and click on the three horitonzal lines in the top left, then click on Profile.
There you can view, update and correct your account information.
So that We can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself.
Our databases automatically update any personal information You edit in your profile, or that you request we edit.
5. Information retention
6. Opt Out
Aride provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. Aride gives users the option to remove their information from our database, to not receive future communications or to no longer receive our service.
7. Special Cases where we share personal information
8. Our security precautions
Your Aride Profile is password-protected so that only you and authorised Aride employees have access to your account information. If you have registered for Aride using Facebook Connect, then your login and password shall be the same as your Facebook login and password. In order to maintain this protection, do not give your password to anyone. Aride staff will never proactively reach out to you and ask for any personal account information, including your password. If you share a computer, you should sign out of your Aride account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.
Aride has security measures in place to protect against the loss, misuse and alteration of the information under our control. your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.